Returns and Exchanges

Please note that we cannot accept returns or exchanges in the following cases.

・Returns and exchanges due to customer convenience (color, size, etc.)
・Products without tags ・Products that have been delivered more than 4 days ago ・Products that have been used, altered, washed or cleaned ・Products that have acquired an odor, stains or scratches while in the customer's possession ・Products that have been returned using a method other than that specified by our company

[Return shipping fee]
Please understand that we cannot accept returns due to customer reasons. However, we will cover the return shipping costs in the case of defective products or products sent in error.


[Defective Product]
In the unlikely event that you receive a defective product, we will check our stock status and refund or exchange it for an equivalent product. Please contact us by phone within 3 days of receiving the product.
Please note that we will not be able to accept requests for returns or exchanges after that date.

Delivery date and time

Once payment is confirmed, it will take approximately 7-14 business days for your order to be prepared, shipped, and delivered.

If the order date is a Saturday, Sunday, or public holiday, the order will be prepared for shipment from the next business day.
Products are available while stocks last.

Due to the high liquidity of our inventory, there may be cases where an item is out of stock or cannot be delivered after an order is placed. In the unlikely event that an item is out of stock or cannot be delivered, we will contact you by phone or email.

About product images

・The image is a composite image and may differ from the actual product.
-The color of the actual product may differ depending on the monitor you are using.
-Please note that if the color of the product itself is white or vanilla white, white designs will not be printed due to the printing method that does not use white ink.